Technical FAQ

If you have questions concerning Technical Questions, here is where you would find it. Along with webhosting, domain registration, and web development, we also offer SEO Services as well. To find out more, please call us at 512-241-1777!


CGI Programming and Other Scripts
How do I implement custom cgi scripts?
Where can I find documentation for preinstalled scripts?
How do I set different permissions to files and directories?
How do I implement client-side imagemaps?
How do I implement server side includes (SSI)?
When calling a script with SSI, should I use ‘include virtual’ or ‘exec cgi’?
What is meant by JDK Support? Do you support JSP or Tomcat?
File Access/File Upload
How do I setup additional FTP user(s) and limit their access to certain folders?
When I use the File Manager feature in my Control Panel, why doesn’t my file upload?
I just uploaded my homepage called “index.htm” and when I visit my site in a web browser I still see your company logo and some instructions. How do I get rid of the default page you created for my account?
What will happen if my account exceeds the disk space limit for my plan?
How can I monitor my data transfer or disk space usage?
I noticed my stats are taking up a lot of my disk space as my site grows larger. Can I back up or delete my statistics?
Web Server Setup and Security
How do I password protect directories?
Can I restrict access to one particular web page with password protection?
How do I prevent unauthorized parties from linking to my image files?
Why do I receive a “custom access” error when trying to use the image protection feature?
How do I specify my own “File not found”, “Access forbidden”, and “Internal error” page?
How do I customize the Apache configuration for my account?
How do I enable error logging for my account?
How do I include Audio or Video in my web page?
Secure Server Access and Online Transactions
How do I implement Secure Server Access?
How do I obtain my own SSL certificate?
Can I order a renewal for my existing SSL certificate, if it is currently with another company?
What is the difference between a 128-bit certificate and a 40-bit or other type of product?
What is the general process for acquiring my own SSL certificate through Webii?
I received my CSR and submitted it along with my registration code as instructed. Why isn’t the certificate working on my web site yet?
Can I change the “common name” of my SSL certificate?
How can I check and see if my version of TLS is supported?
Database Related Questions
How do I setup a database?
What is the hostname I should use to connect to my database?
What resources are available to assist me with my database tasks?
Can I host a Microsoft database on my account at Webii?
I changed my password and now I can’t get into the Database Manager.
Other Questions
What is “Virtual DNS” and how do I set it up for each of my domain names?
How can I automatically redirect a visitor from one page to another page in my site?
Why are my site statistics inaccessible?
How can I easily create a backup of my Website?
What files are not available through the Control Panel restore backup feature?
I accidentally deleted all my email. Can I restore the email messages from backup?
How to perform a traceroute?
Why did I receive an email about Verifying my Domain (ICANN)?
How do I create an Under Construction page for my site?