Technical Support Frequently Asked Questions

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Contact WEBii Technical Support

Can’t find the answer? Open a Support Ticket

We provide email support with a response time of 24 hours or less, and customers will often receive answers to their questions in less than an hour. Please open your support ticket by email to support@webii.net.

Server Outage Emergencies

If you are experiencing server downtime, you can call our customer service phone line and follow the prompts for emergency support.  Please note that this feature is reserved for server downtime related issues. Urgent support technicians are not available to assist with settings instructions or minor issues.