Where do I find my email settings, such as for the incoming/outgoing server?

If you are using our email services and setting up your domain’s emails in a client or app, such as Outlook or Thunderbird, you will likely need information about the incoming and outgoing mail servers. cPanel has conveniently included all this information in one place, detailed below:

  1. On your cPanel account home page, scroll down to the Email tab and click Email Accounts.
  2. Click on Manage beside the address you want to set up.
  3. Click on the Connect Devices button to the right of the email address you are setting up.
cPanel email manage options

cPanel email manage options

cPanel email device set up

cPanel email device set up

You will be directed to a page that lists your mail client manual settings, including your incoming/outgoing server names as ports, as well as scripts that cPanel has provided to automatically add settings for certain clients, listed under Applications. There is also a field at the bottom of the page, under Email Instructions, to send a copy of the settings to an email address of your choosing.

Take note that there are two different settings options on this page: Secure SSL/TLS and Non-SSL. Not all accounts are compatible with SSL settings, in which case the non-secure version is suggested.

For the incoming server, you also have the option to use IMAP or POP3. For most users, we recommend POP3 so all of your e-mails are stored permanently on your local device instead of on the server; however, you may see an option to keep a copy of your emails on the server. If you do decide to keep email copies on the server, please be advised that they can pile up quickly and use a lot of your available disk usage, so make sure to regularly remove any unneeded mail on the server.

If you aren’t sure how to access your cPanel control panel, learn more here.