Why do I receive an error in my email program that “host cannot be found” when trying to check my new email accounts?

Please note that in order for your email to work properly, your domain name must be registered and pointing to our nameservers. If your domain name was newly registered at the time of your hosting account order, it will typically take about 24 hours for the domain name to propagate throughout the Internet and become accessible.

If you are using a previously registered domain name, you must make sure to update the nameserver information with your domain name Registrar. Once you have updated this information, it can typically take up to 72 hours for the domain name change to fully propagate so that the domain name points to Webii (instead of your old host). If you are still experiencing this problem after the propagation period, pleaseĀ contact Technical Support.