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What if I lost my Miva admin username and password?

Miva Merchant does not provide an easy way to recover a lost password. This is why it is extremely important for you to remember the username and password you created for your admin area. If you have lost this information, Webii support may be able to “reset it” to new login information so you can access your store. Please contact¬†support@webii.net¬†in this case, and we will do our best to try and reset your password. (In certain circumstances, the password may not be able to be reset. In these types of cases, it may even be necessary to rebuild your Miva store from scratch. Therefore, we strongly recommend that you keep a reference of your login info in a safe place.)