Catch – All

Instructions below are for Windows interface/old interface design. For new interface (Unix customers), please click here.

The catch-all email address is used in cases in which email is addressed to a non-existent person at your domain.

For example, any email that is sent to someone who is not listed in the POP or forwarding sections will still be received, even if the name has a typo in it or is out of date (as long as the domain name on the email address was specified correctly).

By default, a default POP email account is specified as your catch-all email address. You may setup your “catch-all” email address as a forwarder, group-forwarder, or autoresponder as well. You may also wish to specify your “catch all” address as an email address that you have on another provider, such as an AOL address.

For Example:

If Jennifer’s email account is jenniferjones@youdomain.com, and someone tries to send her an email by typing jennifer_jones@yourdomain.com, the misspelled email will still be received at your catch-all email address. The person handling the catch-all email address might be able to forward this email to Jennifer’s correct email address.
Maybe you are tired of receiving emails to people that no longer work at your company. You can create an autoresponder that will automatically send a message saying, “Sorry, the email address you are trying to send to does not exist. Please check the spelling and try again, or call us for information.” You can then set this autoresponder as your catch-all email address.

If you delete you “catch-all” address and leave it blank, any email that is sent to an email address which is not spelled correctly or that does not exist at your account will bounce back to the sender.