E-commerce and Order Management App for Successful Bakery Operations
If you like cakes and cookies with creative designs, you will appreciate the products of Hayley Cakes and Cookies. As a growing bakery with two locations in Austin, Texas, online customers across the USA, and hundreds of thousands of Instagram followers, it’s no secret they are successful. This success demanded improvements to the online ordering experience and operations for managing incoming order requests.
Our team at WEBii has collaborated frequently with the owners and managers to create new and improved features for the e-commerce website, as well as a custom application for tracking and managing orders.
This web development project included features like:
Integration with WordPress
Online forms for custom quote requests
E-commerce product catalog with many categories
Product keyword search
Pick up and shipping options
Customer delivery date selection with automated fulfillment and shipping schedule rules
Shipping rates integration
Integration with credit card payments and PayPal
Automated tracking of quote requests and incoming orders
Quote reply tools
Customer text message integration
Escalation of quotes to orders
Quick administration of the order production pipeline status