Tips for a Web Design that Is Customer Support Friendly
by Ruth Hawk
Tuesday, March 20th, 2018
Customers can be skittish when it comes to making a purchase. An unanswered question, an unsatisfactory checkout process, a second or two of extra page load time, and they can be off to another website, and you can be out a sale. That is why customer support is so important: It allows you to connect with customers at the critical juncture when they have
4 Concerns Regarding Single Page Web Design
by Ruth Hawk
Monday, March 12th, 2018
With single page websites gaining popularity as one of this year's major web development trends, it may be tempting to adopt the practice for your own website. There is, after all, no denying the beauty of most of these sites, and their mobile friendliness is a great advantage. However, single page web design has a number of drawbacks that make it a less
SERP Features and Search Engine Optimization: A Glossary
by Ruth Hawk
Friday, March 2nd, 2018
This year, features on the search engine results pages (SERPs) are continuing to evolve, while their value to search engine optimization becomes ever more apparent. These additions to the traditional organic links in the search results offer users quick access to detailed information about sources and about the topics of their search. To help you get a b
Structured Data and Search Engine Optimization: What You Need to Know
by Ruth Hawk
Wednesday, February 21st, 2018
Search engine results pages (SERPS) are changing. Over the last few years, they have transformed from simple lists of links into rich sources of detailed information regarding the search results. Information such as reviews, definitions, rich snippets, Knowledge Graphs, and Quick Answers are now standard for many results. The good news is that website ow
E-Commerce Website Payment Tips
by Ruth Hawk
Wednesday, February 14th, 2018
When it comes to the sales cycle, the payment process is the last, and most critical, step because it is the point at which the customer commits to spending money with your business. As a result, the point of payment on an e commerce website needs to be carefully crafted. It needs to present a smooth, reassuring, and focused way for customers to complete
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