Tech Support Category

Beware of Twitter Emails

by Jacqueline Sinex
Tuesday, March 22nd, 2011

You open your Inbox and bob excitedly in your seat – you have new messages in your Twitter account! But wait – do not click on that link. Yes, this is yet another disappointing scam email. It’s not really from Twitter. It’s not really a nice message about how amazing your tweets are. It’s someone […]

Domain Purchase Tricks

by Jacqueline Sinex
Wednesday, August 25th, 2010

Did you recently get an email about a “dispute” for your “trademarked domain” in another top-level domain? I have seen a lot of these types of notices received by our customers, boldly urging the owner of a .com domain about the “pending purchase” of a similar domain with another country’s extension – such as “mycompanyname.cn” [&hell

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Beware of Attachment Emails

by Jacqueline Sinex
Wednesday, August 25th, 2010

The trend of late is a revisit from “your account has been updated” emails.  These emails may be phrased to tell you that a recent security patch has been applied to your email service or website, or something similar.  Then you will be asked to open an attached file to remedy the problem or officially […]

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Minimizing JavaScript

by Jacqueline Sinex
Wednesday, August 25th, 2010

Sometimes a little bit of JavaScript is necessary to control certain features in a website, such as a simple slideshow element on a page, which was a better choice over the heavy Flash animation.  But as organic SEO becomes more prominent, we must learn to minimize the presence of javascript among our web page code, […]

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How to Tell if Your Website Server is Down

by Bobby Martinez
Wednesday, September 9th, 2009

Are you asking yourself, “Is my website down?” There are many, many different things that can cause a connection error between you and your website. Just because you can’t load your website, it doesn’t mean that your web hosting server is actually down. If your web browser is displaying a connection error, try these things [&helli

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How to Make a Website: 3 Easy Step-by-Step Instructions

by Bobby Martinez
Wednesday, September 2nd, 2009

You don’t need to be intimidated by the internet. It’s merely a collection of interconnected websites, and websites are actually very simple things. They are files that people can access through Internet Browsers such as Internet Explorer, Mozilla Firefox, or Google Chrome. See? It’s not so scary when you break it down to its simplest [

Quick Tip: Multiple Domain Names

by Jacqueline Sinex
Monday, May 11th, 2009

Having trouble deciding on a particular domain name to represent your business? Keep in mind that you do not have to decide on just one – you can have more than one domain name pointing to the same website presence. Your primary domain is usually the one that you use to advertise on business cards […]

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How To Turn a Photo From Color into Black and White For Free in 1 Minute

by Bobby Martinez
Thursday, March 5th, 2009

Update: Since the creation of this article, Picnik has closed. Easy, just use Photoshop, right? Sure, that would be the easiest way. However, Adobe Photoshop can cost anywhere upwards of a thousand dollars, so this isn’t something that just anyone can use. Most likely, you would have to be at a company, or a school, […]