I want to start using FrontPage to update my web site. Why can’t I connect to my site through FrontPage?

If you are not able to connect to your web site using FrontPage, you might not currently have the extensions installed for your account. Click here for instructions on installing the FrontPage extensions through your Control Panel.

Another common reason for this is that you are using the incorrect userid and password. If this is the case, the login window will usually continue to prompt you for the password several times, but it will never connect you to the website. Keep in mind that your FrontPage password might be different than your Control Panel/FTP password. If you do not remember your FrontPage password, you may try to remove and re-install the Frontpage extensions with a new password.