{"id":9925,"date":"2022-02-07T08:30:47","date_gmt":"2022-02-07T14:30:47","guid":{"rendered":"https:\/\/www.webii.net\/blog\/?p=9925"},"modified":"2021-12-22T15:27:03","modified_gmt":"2021-12-22T21:27:03","slug":"key-performance-indicators-you-should-be-tracking","status":"publish","type":"post","link":"https:\/\/www.webii.net\/blog\/key-performance-indicators-you-should-be-tracking\/","title":{"rendered":"10 Key Performance Indicators You Should Be Tracking on Your Website"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Your digital marketing campaign needs to include goals. By using <\/span><span style=\"font-weight: 400;\">key performance indicators<\/span><span style=\"font-weight: 400;\"> to support your strategy, you will be able to quantifiably measure the success of your website. You can look back at the performance data over time to see what improvements have been made, as well as where you still need to improve. An <\/span><a href=\"https:\/\/www.webii.net\/seo-services\/seo-approaches\/\"><span style=\"font-weight: 400;\">SEO health check audit<\/span><\/a><span style=\"font-weight: 400;\"> will keep your team stay aligned and be held accountable. Here are the core <\/span><span style=\"font-weight: 400;\">key performance indicators<\/span><span style=\"font-weight: 400;\"> that will help you get a more definite picture of what your website is achieving.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Number of Visitors<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The visitors of your website are broken into the categories of new and returning. Having new visitors means that your campaign is succeeding at extending its reach, while having returning visitors means your content is engaging and valuable. If you don\u2019t have a high number of returning visitors, create fresh content with more attractive visuals. You may also want to target a better-fitting demographic.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Top Traffic Sources<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Where are your visitors coming from? Did they type in your URL, locate you on Google, or see your post come up in their feed on social media? Traffic sources are important <\/span><span style=\"font-weight: 400;\">key performance indicators<\/span><span style=\"font-weight: 400;\"> to consider because you will be able to act upon those analytics accordingly. Should you notice a significant drop in traffic from, for example, your <\/span><a href=\"https:\/\/www.webii.net\/newsletter\/\"><span style=\"font-weight: 400;\">newsletter<\/span><\/a><span style=\"font-weight: 400;\">, you can put more of your focus into gaining leads there.<\/span><\/p>\n<div id=\"attachment_9931\" style=\"width: 650px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-9931\" class=\"wp-image-9931 size-full lazyload\" data-src=\"https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2021\/12\/KPIs-Multiple-Devices-Photo.jpg\" alt=\"multiple devices\" width=\"640\" height=\"427\" data-srcset=\"https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2021\/12\/KPIs-Multiple-Devices-Photo.jpg 640w, https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2021\/12\/KPIs-Multiple-Devices-Photo-300x200.jpg 300w\" data-sizes=\"(max-width: 640px) 100vw, 640px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/427;\" \/><p id=\"caption-attachment-9931\" class=\"wp-caption-text\"><em>Photo by Nighthawk Shoots on Unsplash<\/em><\/p><\/div>\n<h2><span style=\"font-weight: 400;\">Devices Being Used<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You need to optimize your website for all kinds of devices. Regardless of if someone is on desktop or mobile, they should be able to fully experience your site. Before an update goes live, use <\/span><a href=\"https:\/\/developer.chrome.com\/docs\/devtools\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">developer tools<\/span><\/a><span style=\"font-weight: 400;\"> to simulate each device to see whether it looks correct. Keeping track of the device source will also help you know which operating systems and browsers are being used.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Session Duration<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">How long are visitors remaining active on your website? Session duration is a <\/span><span style=\"font-weight: 400;\">key performance indicator<\/span><span style=\"font-weight: 400;\"> of how engaging your website really is, considering it calculates user activity. By receiving more clicks, this metric will increase. <\/span><a href=\"https:\/\/analytics.google.com\/analytics\/web\/provision\/#\/provision\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">Google Analytics<\/span><\/a><span style=\"font-weight: 400;\"> considers 30 minutes of inactive time to be the end of a session. This is helpful because, if someone were to accidentally leave the page open, it won\u2019t skew your numbers.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Average Time on Page<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If your site is content-heavy, average time on page can be useful to identify which pages your visitors are hanging out on. For longer blog posts, it would make sense for them to be reading for more time. That being said, if the average time is considerably low on that longer blog post, you know that it isn\u2019t actually getting read. Consider <\/span><a href=\"https:\/\/www.webii.net\/blog\/2021\/06\/how-to-increase-your-website-user-engagement\/\"><span style=\"font-weight: 400;\">increasing engagement<\/span><\/a><span style=\"font-weight: 400;\"> by using multimedia content.<\/span><\/p>\n<div id=\"attachment_9933\" style=\"width: 650px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-9933\" class=\"wp-image-9933 size-full lazyload\" data-src=\"https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2021\/12\/KPIs-Interactions-Photo.jpg\" alt=\"person clicking on website\" width=\"640\" height=\"426\" data-srcset=\"https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2021\/12\/KPIs-Interactions-Photo.jpg 640w, https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2021\/12\/KPIs-Interactions-Photo-300x200.jpg 300w\" data-sizes=\"(max-width: 640px) 100vw, 640px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/426;\" \/><p id=\"caption-attachment-9933\" class=\"wp-caption-text\"><em>Photo by Burst on Pexels<\/em><\/p><\/div>\n<h2><span style=\"font-weight: 400;\">Interactions Per Visit<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You can see the exact element that a visitor has clicked on. This may be a link, form submission, button, or some other interactive element. It will also be evident what action they took, such as if they made a purchase. For e-commerce stores, you can look at the product pages that are visited the most and least. This makes interactions per visit a great <\/span><span style=\"font-weight: 400;\">key performance indicator<\/span><span style=\"font-weight: 400;\"> to plan your <\/span><a href=\"https:\/\/www.webii.net\/blog\/2021\/11\/what-is-your-e-commerce-goal\/\"><span style=\"font-weight: 400;\">marketing strategy for boosting sales<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Bounce Rate<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your ranking is negatively affected if you have a high bounce rate. This is the number of visitors to your website that leave without interacting, divided by the overall traffic you gained over the course of a specific timespan. A lot of factors go into this calculation, and what is considered a good or bad bounce rate depends on the web page. For instance, if a landing page is intended to drive traffic elsewhere, a high bounce rate isn\u2019t necessarily an issue.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Landing and Exit Pages<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While a landing page is where a visitor first enters your site, an exit page is the last place they go before leaving. Landing pages are crucial <\/span><span style=\"font-weight: 400;\">key performance indicators<\/span><span style=\"font-weight: 400;\"> to analyze because they show why a visitor was interested in your site to begin with. With regard to your exit pages, you will find out whether or not a conversion has been made. Use <\/span><a href=\"https:\/\/www.webii.net\/blog\/2021\/08\/everything-you-need-to-know-about-a-b-testing\/\"><span style=\"font-weight: 400;\">A\/B testing<\/span><\/a><span style=\"font-weight: 400;\"> to see what visual and textual elements make people spend the most time on your website.<\/span><\/p>\n<div id=\"attachment_9929\" style=\"width: 650px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" aria-describedby=\"caption-attachment-9929\" class=\"wp-image-9929 size-full lazyload\" data-src=\"https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2021\/12\/KPIs-Success-Photo.jpg\" alt=\"two men shaking hands\" width=\"640\" height=\"427\" data-srcset=\"https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2021\/12\/KPIs-Success-Photo.jpg 640w, https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2021\/12\/KPIs-Success-Photo-300x200.jpg 300w\" data-sizes=\"(max-width: 640px) 100vw, 640px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/427;\" \/><p id=\"caption-attachment-9929\" class=\"wp-caption-text\"><em>Photo of Sebastian Herrmann on Unsplash<\/em><\/p><\/div>\n<h2><span style=\"font-weight: 400;\">Conversion Rate<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Why did a certain percentage of visitors not take the action that you wanted them to? For instance, you may be focused on product sales or e-book downloads. Or, technically, the lack thereof sales and downloads. Conversion rate is the most common <\/span><span style=\"font-weight: 400;\">key performance indicator<\/span><span style=\"font-weight: 400;\"> because everyone wants to know about their direct marketing successes. Determine which visitors have become contacts or customers and what you can do to increase that number.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Customer Satisfaction<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While customer satisfaction is difficult to track, it is certainly possible. You just can\u2019t use Google Analytics to find out what people are really thinking about the user experience of your site. Surveys are the best way to directly measure customer satisfaction. Ask what they think about various elements of your <\/span><a href=\"https:\/\/www.webii.net\/website-services\/web-design\/\"><span style=\"font-weight: 400;\">web design<\/span><\/a><span style=\"font-weight: 400;\"> and whether your products or services have helped them achieve their goals.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Key performance indicators<\/span><span style=\"font-weight: 400;\"> let you clearly see where adjustments need to be made on your website. They will guide you to providing a better user experience and stronger overall content. Are you looking for SEO services that will provide you with the consistent reporting you have been lacking? <\/span><a href=\"https:\/\/www.webii.net\/contact-us\/\"><span style=\"font-weight: 400;\">Contact us<\/span><\/a><span style=\"font-weight: 400;\"> at WEBii to get started with a professional team that pays attention to your business and gets you real results.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your digital marketing campaign needs to include goals. By using key performance indicators to support your strategy, you will be able to quantifiably measure the success of your website. You can look back at the performance data over time to see what improvements have been made, as well as where you still need to improve. [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":9928,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[493,302,24,7,407,300],"tags":[],"class_list":["post-9925","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogging","category-digital-marketing","category-seo","category-web-site-maintenance","category-website-usability","category-www-learning-center"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>10 Key Performance Indicators You Should Be Tracking on Your Website - WEBii<\/title>\n<meta name=\"description\" content=\"Is your website meeting all of your marketing goals? 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