{"id":2607,"date":"2013-07-05T13:41:19","date_gmt":"2013-07-05T19:41:19","guid":{"rendered":"http:\/\/webii.net\/blog\/?p=2607"},"modified":"2022-02-14T10:04:49","modified_gmt":"2022-02-14T16:04:49","slug":"the-importance-of-testimonials-and-reviews-on-your-website","status":"publish","type":"post","link":"https:\/\/www.webii.net\/blog\/the-importance-of-testimonials-and-reviews-on-your-website\/","title":{"rendered":"The Importance of Testimonials and Reviews on Your Website"},"content":{"rendered":"

Testimonials should be an integral part of your website.<\/p>\n

\"customerIf you are planning a new web design<\/a> layout, plan to have a prime space for testimonials, ratings, and reviews.<\/p>\n

According to an eMarketing report in 2010, “Consumer reviews are significantly more trusted — nearly 12 times more — than descriptions that come from manufacturers…”<\/em><\/p><\/blockquote>\n

Can you imagine the power of boosting your marketing message with actual customer testimony<\/a>? \u00a0If your message is already powerful, what would happen when you amplify that by 12?<\/p>\n

Customer testimonials can be displayed in a variety of ways.<\/h2>\n

Here are some effective methods we have used.<\/p>\n

    \n
  • Post a teaser length of the part of a quote from a customer. \u00a0Pick the best sentences from the quote that represents positive praise but also highlight a clear message or unique story about that customer’s experience. \u00a0End it with the customer’s name or company name. \u00a0It is common to abbreviate the last name (initial) if customers prefer to be anonymous. If they approve of being a reference on your site, try to include full names and company names for more effectiveness.<\/span><\/span><\/li>\n
  • For an extra powerful quote, include a photo of the person who gave the testimony.<\/li>\n
  • If your site has a corporate appeal with recognized brands as clients, include the company logos (with approval of course) alongside a quote from an executive.<\/li>\n
  • Create a testimonials web page with a list of several quotes.<\/li>\n
  • Add links to actual PDF images of testimonial letters you have received. \u00a0This allows you to “back up” your teaser quotes with “proof” that they are real. \u00a0Not everyone will read them, but think about the skeptics who will see the link “Click here for the full testimonial letter from Jane” – that will reduce their hesitance to second guess your testimonials and may really impress them. \u00a0Your visitors will recognize that your customers took the time to write that personal letter.<\/li>\n<\/ul>\n

    Press Testimonials<\/h2>\n

    Reviews of your products and services by editors and trusted publishers is another form of testimonial.\u00a0If a tech company’s product received a positive review from Cnet, that could certainly increase their level of merit online.<\/p>\n

    In this case, images can also be a great accompaniment to quotes. \u00a0Post a picture of the cover of the publication or the logo along and possibly a photo of the author with their quote.<\/p>\n

    Ratings<\/h2>\n

    Rating and review sites are a growing popular means of communicating. \u00a0If your business has positive reviews on Yelp, Merchant Circle, Google, and other resources, you should flaunt it. \u00a0These sites provide basic badges or buttons you can include on your website to show off your rating. \u00a0But I also find it effective to include a teaser of one of the best reviews directly on your website, maybe below the embedded rating badge. \u00a0Including these third-party review websites offers your visitors an “outsider’s perspective”. \u00a0They know the content on those sites is not really controlled by you, and therefore it might have a little more merit than something you typed into your own web page.<\/p>\n

    What if I don’t have any testimonials yet?<\/h2>\n

    Don’t worry. \u00a0Everyone is new to business at some point. \u00a0It takes time to build up a new client base and gather good reviews. \u00a0Just remember that as you start building your brand and working with customers, keep their feedback top of mind and make sure they know their referrals and comments matter. \u00a0Don’t let a testimonial reference slip by.<\/p>\n

    In the meantime, you can consider other types of quotes:<\/p>\n

      \n
    • A quote from the founder of an executive that is inspirational or reflects the company’s mission.<\/span><\/span><\/li>\n
    • Statistic quotes from reliable resources about the effectiveness of your industry or product type.<\/li>\n
    • A quote from a recognized leader, philosopher, or speaker that relates to your product type or industry.<\/li>\n
    • A quote from one of your partners that reflects on why they choose to work with you.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      Testimonials should be an integral part of your website. If you are planning a new web design layout, plan to have a prime space for testimonials, ratings, and reviews. According to an eMarketing report in 2010, “Consumer reviews are significantly more trusted — nearly 12 times more — than descriptions that come from manufacturers…” Can […]<\/p>\n","protected":false},"author":6,"featured_media":11151,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,4,14,125,60,300],"tags":[],"class_list":["post-2607","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-austin-web-design","category-e-commerce","category-internet-marketing","category-small-business","category-web-design-resource","category-www-learning-center"],"acf":[],"yoast_head":"\nThe Importance of Testimonials and Reviews on Your Website - WEBii<\/title>\n<meta name=\"description\" content=\"People are more willing to make a purchase when a customer tells them it was worth it. 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