{"id":15642,"date":"2024-04-09T13:21:28","date_gmt":"2024-04-09T18:21:28","guid":{"rendered":"https:\/\/www.webii.net\/blog\/?p=15642"},"modified":"2024-10-07T08:59:24","modified_gmt":"2024-10-07T13:59:24","slug":"google-business-profile-how-to","status":"publish","type":"post","link":"https:\/\/www.webii.net\/blog\/google-business-profile-how-to\/","title":{"rendered":"Google Business Profile 101: How to Use it &#038; SEO Benefits for Your Local Business"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Google Business Profile. You may have heard of it. But you\u2019ve most likely interacted with it before.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you type in a local search query into Google, such as \u201crestaurants near me,\u201d the search engine results page (SERP) will generate a list of restaurants in the surrounding area based on their distance to your location. This list contains different Google Business Profile accounts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Google Business Profile is like social media for local SEO. It\u2019s an account you create, optimize for search, and post on to attract your local target audience on Google\u2019s platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having a Google Business Profile is especially crucial for local businesses. If local customers can\u2019t read your company reviews or your business doesn\u2019t appear in related search results when they\u2019re looking for location-based services or products online, you\u2019ll become lost to your competition.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a local business owner, we understand managing another social platform and your trade may seem daunting. Google Business Profile is free and user-friendly, making local SEO easier while reaping its benefits.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Read our complete guide to Google Business Profile and why local business owners must take advantage of it for their bottom line.<\/span><\/p>\n<div id=\"attachment_15645\" style=\"width: 710px\" class=\"wp-caption alignnone\"><img decoding=\"async\" aria-describedby=\"caption-attachment-15645\" class=\"wp-image-15645 lazyload\" data-src=\"https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2024\/04\/small-business-marketing-image-ai-0424.webp\" alt=\"Small business profile marketing themed image\" width=\"700\" height=\"700\" data-srcset=\"https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2024\/04\/small-business-marketing-image-ai-0424.webp 1024w, https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2024\/04\/small-business-marketing-image-ai-0424-300x300.webp 300w, https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2024\/04\/small-business-marketing-image-ai-0424-121x121.webp 121w, https:\/\/www.webii.net\/blog\/wp-content\/uploads\/2024\/04\/small-business-marketing-image-ai-0424-768x768.webp 768w\" data-sizes=\"(max-width: 700px) 100vw, 700px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 700px; --smush-placeholder-aspect-ratio: 700\/700;\" \/><p id=\"caption-attachment-15645\" class=\"wp-caption-text\">Small local business marketing illustration assisted by AI<\/p><\/div>\n<h2><span style=\"font-weight: 400;\">How to Create a Google Business Profile (GBP): A Step-by-Step Guide<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As mentioned above, a GBP listing supports your <\/span><a href=\"https:\/\/www.webii.net\/blog\/2023\/03\/faqs-about-search-engine-optimization\/\"><span style=\"font-weight: 400;\">local SEO<\/span><\/a><span style=\"font-weight: 400;\">, which is critical for local businesses. Local SEO uses <\/span><a href=\"https:\/\/www.webii.net\/blog\/2022\/07\/the-three-pillars-of-seo\/\"><span style=\"font-weight: 400;\">on-page and off-page SEO<\/span><\/a><span style=\"font-weight: 400;\"> to increase your local visibility and traffic in the surrounding areas. It helps you reach target customers who live nearby by adhering to Google\u2019s local search algorithm when they use related search queries for your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn how to create a GBP account, optimization tips to attract local consumers, and the benefits it offers your local business.\u00a0<\/span><\/p>\n<h3><\/h3>\n<h3><span style=\"font-weight: 400;\">Create a Google Business Profile Account &amp; Verify Your Listing<\/span><\/h3>\n<p><strong>Here\u2019s a step-by-step guide to creating a GBP account.\u00a0<\/strong><\/p>\n<h4><span style=\"font-weight: 400;\">Google Business Profile Account Creation<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">To create a GBP listing, you must have a Gmail account. While you can use a personal Gmail account, we highly recommend creating a separate <\/span><a href=\"https:\/\/workspace.google.com\/solutions\/business-email\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Gmail business account<\/span><\/a><span style=\"font-weight: 400;\"> for added data security and to make your brand look more professional.\u00a0<\/span><\/p>\n<h5><span style=\"font-weight: 400;\">Select Your Business Name &amp; Category<\/span><\/h5>\n<p><span style=\"font-weight: 400;\">If you already have a business Gmail, go to <\/span><a href=\"http:\/\/business.google.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">business.google.com<\/span><\/a><span style=\"font-weight: 400;\">, and click Manage Now. You\u2019ll enter your exact business name and category from the drop-down list. Pick a business category that best represents your company. If you\u2019re a restaurant, you can type in a sushi restaurant. This information can be updated later, so don\u2019t get too hung up on this part.\u00a0<\/span><\/p>\n<h5><span style=\"font-weight: 400;\">Add Your Business Location or Service Areas<\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Next, you\u2019ll add your business address or general service areas. If you don\u2019t have a physical store or office, you can click \u201cNo\u201d when Google asks, \u201cDo you want to add a location customers can visit like a store or office?\u201d You\u2019ll then enter the local cities you serve to attract people who live in these areas instead.\u00a0<\/span><\/p>\n<h5><span style=\"font-weight: 400;\">Enter Your Business Contact Information<\/span><\/h5>\n<p><span style=\"font-weight: 400;\">The contact information you add is public, so ensure the phone number, email, and website are valid as people may use this to reach out to you. If you don\u2019t have a website, you can click the option, \u201cI don\u2019t have a website\u201d and hit \u201cNext.\u201d\u00a0<\/span><\/p>\n<h5><span style=\"font-weight: 400;\">Verify Your GBP Listing with Google<\/span><\/h5>\n<p><span style=\"font-weight: 400;\">The last step to creating a GBP account is verifying it with Google to ensure your business is legitimate and you provide accurate information. You can skip this step for now but understand that it\u2019s not searchable until you verify.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You can <\/span><a href=\"https:\/\/support.google.com\/business\/answer\/7107242#standardmethods\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">verify your GBP listing<\/span><\/a><span style=\"font-weight: 400;\"> in five ways:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Phone Call or Text<\/b><span style=\"font-weight: 400;\">: Get a verification code via call or SMS.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Emai<\/b><span style=\"font-weight: 400;\">l: Get a verification code via email.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Video Recording<\/b><span style=\"font-weight: 400;\">: Verify your business via video recording for local businesses with a physical address, like an office or storefront. Google has video recording verification rules, like unedited videos without breaks, and showing evidence your business exists, so ensure you follow their requirements.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Live Video Call<\/b><span style=\"font-weight: 400;\">: Verify your business by joining a live video call with a GBP representative. Google has live video call verification rules, like street names and business equipment, so ensure you\u2019re prepared before meeting with them.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mail<\/b><span style=\"font-weight: 400;\">: Get a verification code via postcard within 14 business days.\u00a0<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">It takes up to seven business days to verify (except by mail) and you\u2019ll receive a notification once you\u2019re approved or denied. If your listing is denied, you can re-verify after you update your GBP listing information. Common reasons for verification denial, include blurry photos, insufficient evidence to legitimize your business, and dated information.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">Optimize Your GBP Listing for Search Engines &amp; Users<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">After your account is created and verified by Google, the next step is GBP optimization. Optimizing your GBP means adding information to your listing based on Google\u2019s algorithms so it appears for location-based search queries.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Your GBP optimization should include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Image\/Video File Names<\/b><span style=\"font-weight: 400;\">: Add keywords to your media file names so Google can discover them via <\/span><a href=\"https:\/\/www.webii.net\/blog\/2022\/11\/value-of-metadata\/\"><span style=\"font-weight: 400;\">metadata<\/span><\/a><span style=\"font-weight: 400;\"> (Google\u2019s language). Include a logo, cover image, and gallery photos\/videos of your business. You can even repurpose social media content but it must follow their <\/span><a href=\"https:\/\/support.google.com\/business\/answer\/6103862?sjid=8770435205667306705-NA\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">media specs guidelines<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Business Description Keywords<\/b><span style=\"font-weight: 400;\">: Incorporate target keywords into your business description without keyword stuffing so it sounds more natural. Include your business hours so customers know when you\u2019re open.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Embed Your Social Profiles<\/b><span style=\"font-weight: 400;\">: Link your GBP listings to your social media profiles for users to learn more about your brand and support your channel\u2019s performance.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Product Carousel Links<\/b><span style=\"font-weight: 400;\">: Add a description, image, and website link to your product\/service pages via the <\/span><a href=\"https:\/\/support.google.com\/business\/answer\/9124203?hl=en&amp;co=GENIE.Platform%3DDesktop\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Product image carousel feature<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Q&amp;A Keywords<\/b><span style=\"font-weight: 400;\">: Include question-based keywords in your Q&amp;A section weekly or monthly to rank for them.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>FAQ Keywords<\/b><span style=\"font-weight: 400;\">: Write question-based and non-keywords that customers frequently ask via the FAQs feature to strengthen your user experience (and rankings).\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>UTM Tracking Codes<\/b><span style=\"font-weight: 400;\">: Paste <\/span><a href=\"https:\/\/localo.com\/blog\/utm-tracking-google-business-profile\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">UTM tracking code links<\/span><\/a><span style=\"font-weight: 400;\"> to track where your traffic is coming from when they engage with your GBP.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Local Phone Number<\/b><span style=\"font-weight: 400;\">: Use a local phone number, if possible, to improve your local search visibility and rankings.\u00a0<\/span><\/li>\n<\/ul>\n<h3><\/h3>\n<h3><span style=\"font-weight: 400;\">Post Weekly to Keep Up with the Local Competition\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One of the most beneficial features of GBP is that you can use it as a social media tool. You can add photo and video posts with a description that links to your website. It\u2019s a practical feature to generate organic traffic from local consumers to your site. It also helps you <\/span><a href=\"https:\/\/www.webii.net\/blog\/2024\/01\/competitive-seo-analysis-seo-texas-agency\/\"><span style=\"font-weight: 400;\">stay ahead of local SEO competitors<\/span><\/a><span style=\"font-weight: 400;\"> by posting weekly to maintain your online presence and keyword rankings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some <\/span><a href=\"https:\/\/www.webii.net\/blog\/2022\/06\/content-writing-practices-that-you-need-to-avoid\/\"><span style=\"font-weight: 400;\">content writing tips<\/span><\/a><span style=\"font-weight: 400;\"> for GBP posts include:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sharing company updates like business milestones and local events you\u2019re attending\/hosting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Giving customers advice for the industry you\u2019re in and FAQs they have<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using different blog sections as micro GBP posts\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Posting positive customer testimonials as social proof<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cross-promoting specials, holiday discounts, and limited-time offers<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">When writing GBP posts, include target keywords, a call-to-action button (Book, Learn More, Call Now, etc.) and keep it under 100 characters. While Google allows up to 1,500 characters, keeping your post text short prevents them from being cut off in its preview. That way, if users are quickly scrolling or viewing on mobile, they can see the entire post without having to click in.<\/span><\/p>\n<h2><\/h2>\n<h2><span style=\"font-weight: 400;\">Benefits of Google Business Profile for Local Businesses\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now that you know how to create a GBP account, here\u2019s why this platform is essential for local businesses.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Strengthens Your Local SEO to Attract Local Consumers\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019ve mentioned that GBP listings help with keyword rankings and local SEO. But, how does it exactly work? When users enter location-based keywords, like \u201cnear me\u201d or \u201cwhere to buy [product\/service] in [location],\u201d your GBP listing has the opportunity to rank in the Local Pack.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also known as the Google Map Pack, the local pack is a feature that appears at the top of the SERPs for local intent keywords. It provides a list of three GBP listings alongside Google Maps for users to compare local competitors easily and geographically.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ve likely seen a Local Pack before. What makes this feature key in your local SEO efforts is its higher placement because it\u2019s above the first result you see in the traditional SERPs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A study shows that <\/span><strong>42%<\/strong><span style=\"font-weight: 400;\"><strong> of searchers click on Google Map Pack results<\/strong> because it\u2019s one of the first things they see <em>(source: Backlinko)<\/em>. Additionally, Google Consumer Insights stated that \u201cnear me\u201d searches have increased <\/span><a href=\"https:\/\/storage.googleapis.com\/think\/docs\/think-with-google-2019-research-review.pdf\"><span style=\"font-weight: 400;\">more than 200%<\/span><\/a><span style=\"font-weight: 400;\"> over the last two years!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Being one of the first listings on a Google Map Pack is more likely to generate more clicks for local search queries related to the products or services you offer.\u00a0<\/span><\/p>\n<h3><\/h3>\n<h3><span style=\"font-weight: 400;\">Generates More Organic Traffic to Your Website<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In addition to the Local Pack clicks, your GBP profile can generate more organic traffic to your website because it increases your local visibility online.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers aren\u2019t always ready to buy. They also want to check your reviews, look at your website to learn more about your brand and compare you to the competition.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why aligning local <\/span><a href=\"https:\/\/www.webii.net\/blog\/2023\/08\/buyers-journey-and-seo-how-to-align-strategies-from-an-austin-seo-company\/\"><span style=\"font-weight: 400;\">SEO and the buyer\u2019s journey<\/span><\/a><span style=\"font-weight: 400;\"> goes hand-in-hand with meeting your customers where they are. And, linking your GBP listing to your website provides more opportunities for your customers to do so.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can link to your product pages via the Product image carousel feature for people who are ready to buy but want to compare different options first. Or, you can link to your blog from educational GBP posts for people who want to learn more about the service they want to hire (and you offer).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Creating GBP content at each funnel stage attracts all target personas because you\u2019re providing the information they\u2019re looking for\u2014which, in return, promotes more organic website traffic.<\/span><\/p>\n<h3><\/h3>\n<h3><span style=\"font-weight: 400;\">Maintains Your Online Reputation<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Did you know that <\/span><span style=\"font-weight: 400;\">90%<\/span><span style=\"font-weight: 400;\"> of searches read reviews before buying <em>(source: Media Captain)?<\/em> GBP reviews are arguably the most important feature of your profile. It acts as social proof when you maintain a positive online reputation\u2014including negative reviews.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to Ranko Media, over 50% of consumers trust mixed score ratings because it\u2019s more authentic. Negative reviews are inevitable and your audience understands that. While you can\u2019t control negative ratings, you can manage how you respond to them to build your brand\u2019s credibility.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Avoid template-based responses. Offer a personalized solution with availability to discuss the issue with them to resolve it. When people see you make the effort to solve customer problems, it increases trust.\u00a0<\/span><\/p>\n<h2><\/h2>\n<h2><span style=\"font-weight: 400;\">Stand Out From the Competition &amp; Attract Your Local Customers<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As a local business, it\u2019s essential to stand out from your competition and target consumers who live nearby. People will conduct preliminary research and weigh their options before purchasing your products or services. That\u2019s <\/span><span style=\"font-weight: 400;\">why you<\/span><span style=\"font-weight: 400;\">\u00a0must invest in local SEO to rank for location-based search queries and strengthen your reputation management.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Ready to attract your local customers and better support your bottom line?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about our <\/span><a href=\"https:\/\/www.webii.net\/seo-services\/\"><span style=\"font-weight: 400;\">SEO services<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/www.webii.net\/contact-us\"><span style=\"font-weight: 400;\">contact us<\/span><\/a><span style=\"font-weight: 400;\"> for questions today! <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Google Business Profile. You may have heard of it. But you\u2019ve most likely interacted with it before.\u00a0 When you type in a local search query into Google, such as \u201crestaurants near me,\u201d the search engine results page (SERP) will generate a list of restaurants in the surrounding area based on their distance to your location. [&hellip;]<\/p>\n","protected":false},"author":46,"featured_media":10363,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,234,24,125,300],"tags":[],"class_list":["post-15642","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-austin-web-design","category-sem","category-seo","category-small-business","category-www-learning-center"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Google Business Profile 101: How to Use it &amp; SEO Benefits for Your Local Business - WEBii<\/title>\n<meta name=\"description\" content=\"Google Business Profile 101: How to Use it &amp; SEO Benefits for Your Local Business in SEO articles.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.webii.net\/blog\/google-business-profile-how-to\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Google Business Profile 101: How to Use it &amp; 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