Web Design is Like a Box of Chocolates

By Jacqueline Sinex, Thursday, July 14, 2011
Chocolate candies

“You never know what you’re gonna get.”

This statement describes both sides of the web design world – the client and the designer.

Looking back at the last 15 years of projects, we see a wide breadth of customers in our portfolio. From a small real estate firm, a law office, or a marketing agency – to an actor, non-profit organizations, construction businesses, and fitness programs. WEBii has touched a vast number of small, medium, and large companies.

We have also worked on projects ranging from a minor maintenance task to a completely custom-built community management system (complete with online voting, member directories, and content management). These days we have a fair amount of e-commerce projects under our belt written with a variety of shopping cart software.

On the other side of the ring, in the customer’s corner, I have heard stories. Stories about different personalities they happen upon as they try to pursue websites for their businesses. Unfortunately, some folks who get into web design are not true professionals. It’s a sad truth.

This is a very fun and trendy business, and lots of people want a part of it. However, some of those people do not have the professional experience, the patience, or a heart for customer service – which means they might not stick around very long to see your project all the way through.

One of our clients once told me a story about her experience with a former web designer using licensed stock photos and avoiding the payments for them. A year later, well after her designer had “disappeared” from all contact, the stock photography company came after her (the website owner) to collect the fees for the photos- several hundred dollars of surprise fees!

Another client shared with us that their previous web designer had created a website that was a replica of another competing website on the Internet, and much to their dismay the competitor approached them for copyright infringement.

At WEBii, we are proud of our continued professionalism in the web design industry and our commitment to providing our customers with an attractive, custom-designed, usable solution that will help their businesses succeed. So consider us the best chocolate in the box (the one with the caramel inside).

Posted in: Austin Web Design, Web Design, Web Design Resource, WWW Learning Center

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