E-Commerce FAQ

I am having problems with my ClearCommerce payment system or payment distribution into my Merchant Account. What's wrong?

Mercantec has provided vast information in their online help for common issues experienced with the ClearCommerce module while using SoftCart. Please try visiting the following link to answer your questions first:

http://www.mercantec.com/support/paymentfaq.html

If you cannot find any answers there, please contact us at support@webii.net and we will assist you with opening a Mercantec support ticket. This is ONLY applicable to customers using Mercantec SoftCart software with the ClearCommerce module. If you are using PowerCommerce, this is not the same payment gateway.

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