AppSite Hosting FAQ

For customers migrating to Webii.net from Appsite Hosting Shared Web Hosting services, this FAQ will provide helpful answers to common questions. Migration for most accounts was completed by September 1, 2004. If you have other technical support questions not covered here, please email us.

	Will my hosting plan be changing with this move to Webii?
	How can I find out more about Webii?
	Do I need to make any changes to my web site because of this transition?
	How do I access my account Control Panel?
	How do I update my email settings?
	How do I update my contact information on this account?
	How do I update my payment information on this account?
	How do I access my Web Mail interface (for web-based email)?
	How do I get technical support when I have questions about my account’s features?
	How do I get technical assistance during an emergency?
	How do I find out information about my current billing status or account type?
	Will my billing dates and pricing stay the same?
	When will I start being billed by WebXess instead of AppSite Hosting?
	Where can I learn more about your service terms and policies?
	We handle our own DNS settings for the domain name, what do we need to do?
	Can I make updates to my web site content during this transition?
	I can't login to Webmail, it doesn't seem to like my password. What's wrong?
	I can receive email from my POP email account, but I can't send out email using your SMTP server. I receive an error message like "this server is not allowed in my list of rcpt hosts".
	I can't login to the Webii control panel; it seems to reject my login userid and password.
	How do I access my Miva admin interface on your server?
	If I have old Miva orders on Appsite/Dellhosts' server, how can I access them?