Administrative FAQ

	What should I do if denied access via FTP or to "stats"?
	Whom shall I contact regarding Domain name registration billing?
	I received a letter from another Domain Registration company requesting payment for my domain name renewal. I don't remember registering with them, what will happen if I remit payment with this letter? Will my web hosting switch?
	There is a charge for $35 from WebXess, Inc. on my credit card statement. What is this for?
	How do I upgrade or downgrade my account?
	How will you notify me if my account has exceeded it's data transfer or disk usage limits? Is there a charge for overage?
	How do I change billing frequency and method of payment?
	How do I update account contact information?
	Can I change my userid and password?
	I lost my master account password/ftp password!
	How do I pay with a faxed check? Is that legal?
	Can I change domain name?
	What happened to the Personal Plan?
	How do I cancel an account?
	How can I make a payment to my account?

If your have other billing-relating questions, please email accounting@webii.net

If you have other issues not covered in this FAQ, please contact support@webii.net