Our Web Hosting Techology

WEBii, A WebXess, Inc. company, is a serious Web Host for serious web hosting customers.

We pride ourselves on established, proven experience in the web hosting and development industry. Having managed a steady server network since our establishment in 1996, we have watched it grow into an even more stable and reliable environment for a variety of Internet websites. WebXess, Inc. is a privately held, debt-free corporation that is currently ranked as one of the largest hosting companies in Austin, Texas.

Our customers stay with us because they enjoy high-quality web space with high server up-time performance, as well as a speedy, responsive technical support team that is unmatched in the industry. In fact, our customers are so happy that they send us over 75% of our business by referring friends and colleagues to our services. Our praise-rich customer testimonials demonstrate the WEBii user experience.

By offering unparalleled customer service, feature-rich hosting options, and a reliable server platform at affordable prices, we are able to provide an ideal solution that will grow with your business. We have comprised successful solutions for a vast number of industry types, including: non-profit, government-related, real estate, educational, service industries, entertainment, retail, professional services, business to business sales, and more. And WEBii also honors a “price-freeze” guarantee, promising that the our plan pricing will never increase.

Our technology is steadfast and trustworthy through and through. Lightning-fast SUN servers power our shared web hosting network, employing the Solaris operating system with the powerful Apache web server, the most trusted web server software in existence. In over 10 years of business, we experienced a total of only a few hours of downtime, most of which was due to pre-scheduled server maintenance. Our data center facility is located on a large campus in Austin, Texas.

Network Infrastructure

• WebXess has multiple OC48 pipelines leading into its server room.
• (OC48 has a capacity of 4,976.64 Mb/Sec (4.86Gb/Sec), equivalent to 96 T3 circuits, or 2,688 T1 circuits!)
• Connectivity to multiple Backbone providers for speed, capacity, and redundancy.
• Top-of-the-line redundant Cisco 12000 and 7500 Series Routers.

Software

• Stable and Reliable Operating System – SUN Solaris for all Unix-based web hosting solutions.
• Cutting Edge Web Server Software – Apache; Apache is by far the leader in serving web sites.
• WEBii Control Panel – Our homegrown control panel system provides user-friendly web site setup administration options for all customers.

Reliability Features and Security

All servers are housed in our state-of-the-art facility located on a large, restricted-access campus. The facility is monitored around the clock by both on-site security personnel and off-site monitoring systems. WebXess strives for the best quality assurance testing in order to provide almost 100% uptime.

Each server is equipped with mirroring hard drives to protect against data loss from hardware failures. Daily and weekly data backups are performed for added assurance. Entire servers are kept on-hand for rapid resolutions to hardware problems, helping to ensure minimal downtimes. Climate control systems push several tons of cold air through the server room, while a high sensitivity smoke detection system provides forewarned protection against possible fire incidents.

The facility operates off of a high-capacity power grid. In rare circumstances in which power grids are unavailable, our servers will be immediately supported by a battery array, while the 1500KW diesel generators start up and power the facility. This facility has 6,000 gallons of fuel on-site, allowing it to operate for several days without interruption. As yet another alternative, a dedicated power substation is present to take over indefinitely.

Beyond Web Hosting

For added convenience, our various company divisions can offer value-added services that will help expand and market your website from now and into the future. SiteReserve.com acts as a user-friendly Domain Registrar that provides inexpensive domain registration for .com, .net, and .org domain names. Our Enhancement department is capable of tackling custom development projects of all shapes and sizes, including: informative web sites, proprietary online control panels, interactive online learning systems, sales progress tracking systems, custom message/bulletin boards, custom search engines, turn-key shopping cart systems, automated database management tools, and more. Our experts also provide consulting on an array of Internet-related topics.

Why don’t you offer tons of space and data transfer like some other hosts do?

You may have seen offers from competing web hosts for several GB of space and hundred or thousands of GB of bandwidth for a very low plan price. So why doesn’t Webii offer the same level of features in it’s plans? The answer is simple: we are honest, realistic, and reliable.

The tactic that those other hosts are practicing is commonly called “overselling”. The idea is to promise very high numbers of features for almost no cost to get your attention and get you to sign up. The problem is that it isn’t actually possible for the host to provide you with those incredible allocations, so they are just betting that you will only use a tiny fraction of the numbers advertised in the plan. Technology is a wonderful thing, but it does have limits. In shared web hosting services, each customer is sharing server resources with a lot of other customers on that same machine. For the server to remain efficient, productive, and reliable for all of those customers, the use of each web hosting account (or each web site) must be reasonable.

We feel the overselling tactic is a dishonest marketing practice and unfortunately a lot of web site owners have discovered that the hard way – when their web sites were suddenly shut down for “resource abuse”, even though their activity was well below the advertised numbers. Having been in this industry for many years, we understand that the right way to stay competitive isn’t in number games – it’s with integrity, quality, and care.

Why should I consider your hosting services when I see other providers charging only $1/month?

Any good business with quality technology and service has operating costs. To maintain those standards, the pricing of the services must be reasonable. We like to remind people that “not all companies are created equal”. WEBii has a higher standard of service than many of our competitors. We actually care about the web sites we host and want to see our customers succeed. We still price our packages very affordably, but with realistic prices and features in mind.

There are many things to be wary of about “low budget” web hosts:

• To even cover the cost of maintaining one server, the budget provider has to put a larger number of accounts onto each server. This means there is potential for overcrowding of the servers since so many different customer web sites are operating on that one machine.
• Sometimes the budget host must sacrifice in the area of customer service, because it cannot afford the expense of a quality support staff to respond to emails or phone calls.
• Sometimes the budget provider finds other avenues to make up the profit, such as selling customer information to third parties, or charging high fees for extra features.
• Unfortunately there is also a history of many budget web hosts lasting only a short time, with a very sudden shut down of the services – leaving all its customers in the dust.

If you have any specific questions about web hosting and how WEBii can help your web site, please contact any of our friendly staff at 888-932-9377 or sales@webii.net.